Services

WHAT WE DO

Our Services

In a people business, Southern Hospitality Management & Development has succeeded because we put people first. From the people who work at our company to those who occupy our rooms, we consistently exceed expectations.

Management Services

  • 3rd Party and Operations

    With years of proven experience driving revenue and decreasing expenses, our team of experienced and certified professionals is ready to catapult your hotel to award-winning status. Let us maximize the potential of your staff and implement the best practices gleaned from our strongest-performing properties. See how quickly you will be outperforming your competition.

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  • Sales & Marketing

    Here at Southern Hospitality Management & Development we believe that your best sales people are your employees. Each and every one of them, from your front desk agents to your breakfast attendants, plays a vital role in keeping your guests satisfied and loyal. That is why our Director of Operations, Jeremy Robinson, will personally come to your property and help drive home and implement this mindset. If you are looking to grow your customer base, SHMD will work with you to create sales campaigns that work. From actual appointment setting, to in-person sales support, we will work closely with you to generate the attention and action that will keep your beds full, in season and off.

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  • Reputation Management

    Your online presence is your personal communication to prospects and customers around the world. SHMD will make sure your website is well-visited, your social content is engaging, and your reviews are positive. We will routinely update your keywords and search engine optimization to keep you high in the search rankings. We will make sure you have a presence on all the important social media platforms. And we’ll manage your online reputation – all with an eye toward increasing bookings and referrals and growing your profits.

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  • Revenue Management

    Our in-house Revenue Management team is ready to dive into the numbers and unearth areas of opportunity. You will be provided unparalleled reporting and in-depth analysis that will be covered in weekly calls with your General Manager and DOS. Your personal Revenue Manager will be overseeing your rates on a daily basis to ensure that we are maximizing ADR and growing RevPar.

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  • Asset Management

    Southern Hospitality Management & Development is there when you need us to pay your taxes, update your business licenses, renew your property insurance and keep your assets up to date.

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  • Finance & Accounting Management

    With an eye toward keeping your costs low and your processes efficient, our Certified Public Accountants will keep an eye on your finances, pay your bills, and provide all financial statements and report. Our relationships with credit card companies, alternative financers and suppliers guarantee you the best products and services at the lowest rates.

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  • Human Resources

    In a people business, our people set us apart. We start by recruiting the top talents in their field. Then we provide them with the training, support and opportunities they need to become even better. The result is that our customer service is unmatched, and our properties stand out. Count on our HR department to help you hire and train staff that surpasses your expectations.

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Get in touch with our management consultants.

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